Shipping policy

At Tech Tack, we are committed to providing you with the best shipping experience for your orders. To ensure seamless deliveries, we have partnered with reputable carriers, including Australia Post, DHL Express, and Hunter Express.

Shipping Regions

We currently offer to ship to the following regions:

  • Australia
  • New Zealand
  • Papua New Guinea

Estimated Delivery Times

For orders within Australia, we offer the following delivery options:

  • Standard Shipping: 3-7 business days
  • Express Shipping: 2-3 business days

For orders to New Zealand and Papua New Guinea, the estimated delivery times are as follows:

  • Standard Shipping: 14-16 business days
  • Express Shipping: 8-10 business days

Please note that these delivery times are estimates and may be subject to delays, especially during peak seasons or due to unforeseen circumstances.

Free Shipping

We are pleased to offer free standard shipping for all orders within Australia. Enjoy the convenience of having your items delivered to your doorstep without any shipping charges. For express shipping within Australia and for all New Zealand and Papua New Guinea orders, shipping costs will be calculated and displayed during the checkout process.

Expedited Shipping

For customers seeking faster delivery, we provide the option of express shipping. The cost of express shipping can be calculated during the checkout process.

Shipment Tracking

We understand the importance of staying informed about your order's whereabouts. Therefore, we provide tracking numbers via email once your order is dispatched. Additionally, you can check the tracking status from your account page on our website or app.

Shipment Insurance

For your peace of mind, all our shipments are insured. In the unfortunate event of lost or damaged shipments, you have the option to claim through the courier service or contact us for assistance in processing the claim.

Handling Time

Please allow 1-2 business days for us to process and prepare your orders for shipment. Our experienced logistics team takes every precaution to ensure proper packaging to prevent damage during transit.

Special Promotions

Keep an eye out for our special promotions! We occasionally offer exclusive shipping deals and discounts, providing you with an even greater value for your purchases.